Privacy Policy

2.Information we collect

Information you provide

When you create an account, place an order, subscribe, contact us, or leave a review, you may give us your name, email, shipping and billing address, phone number, account password, coffee preferences, and the content of your messages.

Information collected automatically

When you use the site, we collect basic device and connection data such as your IP address and browser type, along with the essential cookies described below. We use this to keep you signed in, secure the Service, and prevent abuse — not to build an advertising profile of you.

Information from third parties

We receive limited information from the service providers that help us run the Service — our payment processor (Stripe) and shipping carriers. Your full payment card details are handled by Stripe; we never store them.

3.How we use your information

We use personal information to process and deliver your orders; manage your subscription and recurring billing; provide customer support; tailor your coffee recommendations and subscription; send transactional messages such as order and shipping updates; send our newsletter when you opt in; operate, secure, and improve the Service; prevent fraud and abuse; and comply with our legal obligations.

4.Cookies & tracking

We use a small number of cookies that are essential to how the site works — keeping you signed in and remembering what's in your bag. We do not use third-party advertising or analytics cookies, and we don't track you across other websites. You can clear or block cookies in your browser settings, though some features (like signing in) won't work without the essential ones.

5.How we share your information

We share personal information only as needed to run our business: with service providers who process payments (Stripe), ship orders, and send our emails — under agreements that limit their use of it; when required by law or to protect rights and safety; and in connection with a business transfer such as a merger or acquisition.

We do not sell your personal information, and we don't share it for cross-context behavioral advertising.

6.Your rights & choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing.

California residents (under the CCPA/CPRA) and residents of the EU and UK (under the GDPR) have specific rights, including the right not to be discriminated against for exercising them. Because we don't sell or share personal information for advertising, there's no ad opt-out to request — but you can still exercise every other right.

To make a request, email privacy@saborcup.com. You can unsubscribe from our newsletter anytime using the link in any email. We'll verify and respond to requests as required by law.

7.Data retention

We keep personal information for as long as needed to provide the Service, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When it's no longer needed, we delete or de-identify it.

8.Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information — including encryption in transit (HTTPS) and limiting access to those who need it. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

9.International users

We operate in the United States, and your information is processed there. If you access the Service from outside the U.S., your information may be transferred to and processed in a country with different data-protection laws, and we take the steps required by law for such transfers.

10.Children's privacy

The Service is intended for adults. We don't knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we'll delete it.

11.Changes to this policy

We may update this Policy as our practices or the law change. We'll post the revised version with a new “Last updated” date and, for significant changes, provide additional notice. Your continued use of the Service means you accept the updated Policy.

12.Contact us

Questions or privacy requests? Email privacy@saborcup.com or write to SaborCup, Inc., Los Angeles, CA. We'll respond as required by applicable law.